Royal Tree Spa

Privacy Policy – Mobile Application

Effective Date: 01/01/2026

Royal Tree Spa (“we”, “our”, “us”) respects your privacy and is committed to protecting

your personal information in accordance with the Protection of Personal Information Act

(POPIA) of South Africa and other applicable laws. This Privacy Policy explains how we

collect, use, and protect your personal information when you use the Royal Tree Spa

mobile application (“the App”).

1. Information We Collect

When you use our App, we may collect the following personal information for marketing

purposes:

• Name and Surname

• Email Address

2. Purpose of Collection

We collect your Name, Surname, and Email Address for the following purposes:

• To send promotional offers and spa specials

• To notify you about new services, product launches, and events

• To share important updates regarding Royal Tree Spa

• To improve our marketing communications

We do not sell, rent, or trade your personal information to third parties.

3. Consent

By providing your personal information through the App, you consent to the collection and

use of your Name and Email Address for marketing communication purposes. You may

withdraw your consent at any time by clicking the unsubscribe link in our emails or by

contacting us directly.

4. Protection of Your Information

Royal Tree Spa takes reasonable technical and organisational measures to safeguard

your personal information against loss, misuse, unauthorised access, disclosure, or

alteration. Your information is stored securely and accessed only by authorised personnel.5. Sharing of Information

We may use trusted third-party service providers (such as email marketing platforms) to

assist us in sending communications. These providers are required to protect your

information and may only use it for the purpose of delivering services on our behalf. We do

not share your personal information for unrelated third-party marketing.

6. Your Rights

In terms of POPIA, you have the right to access the personal information we hold about

you, request correction of inaccurate information, request deletion of your information, and

object to processing of your information for marketing purposes.

7. Contact Information

If you have any questions about this Privacy Policy or your personal information, please

contact: Royal Tree Spa Email: Global@royaltreespa.com Phone: 0725372441